Who we are
play-canada.com is operated by Bluewater Gymnastics Club Sarnia ("we", "us", "our"), a registered Canadian non-profit at 1540 Lottie Neely Park Rd, Sarnia, ON N7T 7H4, Canada. Play Canada is the public name of our AGCO-licensed 50/50 raffle.
Privacy questions? Email support@play-canada.com .
What we collect
When you use Play Canada, we may collect:
- Ticket purchase data — name, email, phone, billing address, age confirmation, and Canada location confirmation.
- Payment data — processed by our PCI-compliant provider. We never store full card numbers.
- Site usage data — IP address, browser type, pages visited, and referrer (analytics cookies only with consent).
- Communications — anything you send via email or our contact form.
How we use it
- Process your ticket purchase and deliver your numbers.
- Contact you about draws, results, and prize claims.
- Meet AGCO regulatory reporting and record-keeping obligations.
- Improve the website (analytics only with your cookie consent).
How long we keep it
Ticket and transaction records are retained for seven (7) years to meet AGCO reporting requirements. Marketing contact records are kept until you unsubscribe or ask us to delete them.
Your rights (PIPEDA)
Under Canadian privacy law, you may:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate information.
- Withdraw consent for analytics and marketing communications.
- Lodge a complaint with the Office of the Privacy Commissioner of Canada.
To exercise any right, email support@play-canada.com .
Security
We use TLS encryption in transit, encrypted storage at rest, and industry-standard access controls. No system is perfectly secure — we cannot guarantee absolute protection against all threats.
Policy updates
We may update this policy from time to time. Material changes will be posted on this page with a revised "Last updated" date. Continued use of play-canada.com after changes constitutes acceptance of the updated policy.